Your 24/7 AI Support + Sales Qualification Team
Support is a fully custom AI department that answers customer questions, qualifies leads, books meetings, and escalates complex cases - trained on your business and running on your infrastructure. Fast. Smart. Always available.
Why Businesses Love Support
Dedicated hosting
Dedicated only to you - your server, our server, or we set one up for you
Tailored knowledge
Trained on your products, FAQs, tone of voice, and past conversations
Unified channels
Unified inbox across all messaging channels (WhatsApp Business, Telegram, Instagram, Website widget)
Efficient scaling
Saves you from hiring extra support staff while maintaining response quality
What Support Does
Instantly replies
Instantly replies to customer questions 24/7 across all networks
Qualifies leads
Qualifies incoming leads and books calls or meetings directly into calendars
Nurtures follow-ups
Handles nurturing sequences and automated follow-ups to close sales
Smart escalations
Detects complex issues and forwards them to you with complete context
Evolves constantly
Collects feedback, reviews its own performance, and improves weekly
How It Works
Deep Onboarding
We load your knowledge base, FAQs, and past chats
Daily Operation
AI handles most conversations autonomously
Smart Escalation
Difficult cases go to you with complete history
Continuous Learning
Improves weekly based on outcomes
Flexible Hosting
Your VPS, our server, or we deliver a dedicated setup
Key Capabilities
Persistent Memory
Remembers every customer conversation, preferences, history, and recurring requests across sessions.
Unified Inbox
Consolidates messages from all channels with real-time sentiment analysis to prioritize hot leads.
Smart Handoff
Escalates complex issues to humans instantly with complete summarization of the context.
Quality Gates
Enforces strict safety rules, brand alignment filters, and correct pricing references automatically.
Private by Design
GDPR-friendly data isolation. Customer logs are stored privately on your own infrastructure.
HiAi Native
Seamlessly connects to Bob (for technical bug tickets) and Amigo (for marketing follow-ups).
Pricing & Setup
What’s included in setup:
- Full business knowledge upload and training
- Channel integrations (WhatsApp, Telegram, Instagram, website)
- Custom rules and escalation flows
- Deployment on your chosen infrastructure
- First week of live testing
Simple start: Leave your email and we’ll contact you to discuss your customer support needs.
Submit your email and we’ll reach out to schedule a custom onboarding session.